Tenant Handbook

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  1. General Information
    1. Letter of Introduction today
    2. Contact Information
    3. Building Hours
    4. Work Orders - ANGUS
    5. Access Control System
    6. Visitor and Special Admits
    7. After Hours Heating and Cooling
    8. Keys
    9. Office Security
    10. Thefts
    11. Holiday Schedule
    12. Smoking
    13. Communication
    14. Soliciting
    15. Building Amenities
  2. Building Rules and Regulations
    1. Quiet Enjoyment
    2. Canvassing
    3. Animals, Bicycles, Vehicles
    4. Office Equipment
    5. Trash
    6. Common Areas
    7. Electric Heaters / Fans
    8. Plumbing Fixtures
    9. Fire and Safety Regulations
  3. Move-In Instructions
    1. General Information
    2. Move-In Checklist
    3. Moving Company Requirements
    4. Insurance Requirements
  4. Building Services
    1. Maintenance
    2. Cleaning Services
    3. Trash Removal
    4. Extermination Services
    5. Mail
    6. Access to Offices
    7. Recycling Program
  5. Emergencies
    1. General Information
    2. Fire Emergencies
    3. Building Evacuation
    4. Fire Prevention Rules
    5. Hurricanes
    6. Tornado
    7. Bomb Threats
    8. Suspicious Mail
    9. Power Failures
    10. Medical Emergencies
    11. Elevator Malfunctions
    12. Elevator Basics
    13. Stairwell Exit Plan
  6. Contractor Services
    1. General Information
    2. Waiver of Lien Rights
  7. Construction Rules and Regulations
    1. General Information
    2. Access
    3. Personnel
    4. Subcontractors
    5. Housekeeping
    6. Building Systems / Facilities
    7. The Work
    8. Materials
    9. Insurance
    10. Hazardous Materials Spills or Releases
  8. Move-Out Instructions
    1. General Information
    2. Move-Out Checklist
    3. Moving Company Requirements
  9. Parking Rules and Regulations
    1. Parking Rules and Regulations
  10. Forms
    1. forms

Suspicious Mail

Be alert to mail pieces which are unexpected, or sent by someone unfamiliar to you.  The following characteristics may also dictate caution when handling an unknown mail piece:

  • Items addressed to someone no longer with your organization or otherwise outdated
  • Items that are handwritten and have not return address, or have one that can’t be verified as legitimate.
  • Items containing restrictive endorsements, such as Personal or Confidential.
  • Items of unusual weight relative to their size, or that are lopsided or oddly shaped.
  • Items sealed with excessive amounts of tape.
  • An item containing a postmark which does not match the return address, or bears excessive amount of postage.

If you receive a suspicious piece of mail piece, do not handle it, shake it, or sniff it.  Follow these steps:

Isolate the mail piece
Evacuate the immediate area
Wash you hands thoroughly with soap and water
Notify local law enforcement immediately