Tenant Handbook

Elevator Basics

Today, elevators are used widely all over as the world's safest form of public transportation. Elevators provide passengers with incomparable ease, reliability and efficiency. Though, elevators with many built-in, dependable features are amazingly safe, still there are certain guidelines that should be followed.  Even following these guidelines, we must remember, elevators are mechanical and as with anything mechanical, failures can occur at any time with no forewarning.  

Never ever overload the elevator beyond the stated capacity. Today's elevators are designed to stop nearly even with the building floor. However, an overloaded condition could cause any elevator to not level properly. 

Enter and exit carefully. Don't just walk in or out of an elevator without looking. Check to be sure the floor surfaces are even before crossing the doorway. Paying attention will prevent passengers from tripping. Observe the entrance floor. Step up or down if elevator floor and hall floor are not level with each other. Step over the gap. Report to Management Office immediately.

Before entering, stand aside and allow exiting passengers to get off 

The stop button switch should only be used when it is absolutely necessary to stop the elevator.  Do not attempt to stop the running elevator from the lobby by forcibly open the car door or hall door. 

If the doors do not open when the elevator stops, ring the alarm and wait. Never force the doors open or try to exit.

In case of fire, never use the elevator, use the stairs 

Modern elevators are programmed to automatically return to the nearest floor when power fails. They will shut down, so they won't respond to calls. You may waste precious time waiting for an elevator that does not come. Always use the stairs.

Only press the floor button once; repeated button pushing won't bring an elevator faster. And never press both buttons - you'll just slow down service for yourself and others.  If you need to keep the doors open longer than the programmed time, press and hold the "Door Open" button. 

Don't Touch the Doors. Using your hand, foot or objects like umbrellas or briefcases to stop the doors may cause injury to you and damage to the equipment.