Tenant Handbook

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  1. General Information
    1. Letter of Introduction today
    2. Contact Information
    3. Building Hours
    4. Work Orders - ANGUS
    5. Access Control System
    6. Visitor and Special Admits
    7. After Hours Heating and Cooling
    8. Keys
    9. Office Security
    10. Thefts
    11. Holiday Schedule
    12. Smoking
    13. Communication
    14. Soliciting
    15. Building Amenities
  2. Building Rules and Regulations
    1. Quiet Enjoyment
    2. Canvassing
    3. Animals, Bicycles, Vehicles
    4. Office Equipment
    5. Trash
    6. Common Areas
    7. Electric Heaters / Fans
    8. Plumbing Fixtures
    9. Fire and Safety Regulations
  3. Move-In Instructions
    1. General Information
    2. Move-In Checklist
    3. Moving Company Requirements
    4. Insurance Requirements
  4. Building Services
    1. Maintenance
    2. Cleaning Services
    3. Trash Removal
    4. Extermination Services
    5. Mail
    6. Access to Offices
    7. Recycling Program
  5. Emergencies
    1. General Information
    2. Fire Emergencies
    3. Building Evacuation
    4. Fire Prevention Rules
    5. Hurricanes
    6. Tornado
    7. Bomb Threats
    8. Suspicious Mail
    9. Power Failures
    10. Medical Emergencies
    11. Elevator Malfunctions
    12. Elevator Basics
    13. Stairwell Exit Plan
  6. Contractor Services
    1. General Information
    2. Waiver of Lien Rights
  7. Construction Rules and Regulations
    1. General Information
    2. Access
    3. Personnel
    4. Subcontractors
    5. Housekeeping
    6. Building Systems / Facilities
    7. The Work
    8. Materials
    9. Insurance
    10. Hazardous Materials Spills or Releases
  8. Move-Out Instructions
    1. General Information
    2. Move-Out Checklist
    3. Moving Company Requirements
  9. Parking Rules and Regulations
    1. Parking Rules and Regulations
  10. Forms
    1. forms

Medical Emergencies

In the event that an accident or illness of an employee or visitor takes place in your office area:

  • Call Emergency at 911.
  • Give Emergency Dispatcher the following information:
  • Your name
  • Building name and address
  • Floor number and location of emergency on floor
  • Any details of accident or illness
  • Do not move injured/ill person.  Try to make them as comfortable as possible.
  • Whenever possible, have someone meet the emergency unit in the lobby.
  • Contact the Building Management Office between the hours of 8:00 a.m. and 5:00 p.m.  If an emergency occurs after hours please call the Building Management Office; inform the answering service you have called 911 and briefly describe the nature of the emergency.  The answering service will dispatch the call to the appropriate Transwestern employee.
  • The emergency unit will be with you shortly and will administer necessary medical assistance.

Determine, if possible:

  • Name, address and age of injured/ill person
  •  Nature of problem
  •   Allergies and if currently on any medication
  •  Local doctor

REMEMBER:  at all times, try to remain as calm as possible!